Terms of Service
Last updated: December 2025.
1. Introduction
This website (www.meyoume.com) is operated by LAYA TECH LTD company number 13792975, registered in England, whose registered office is 6 South Molton Street, London, England, W1K 5QF.
Before you create an account or place an order, please read these Terms of Service (the “Terms”) which form a legally binding agreement between you (“Client”, “you”) and us (“we”, “us”, “our”) regarding your access to and use of the Website and any services offered on it.
By creating an account, placing an order or otherwise using the Website, you accept and agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Website or place any orders.
2. Changes to the Terms
We may amend these Terms at any time by publishing the amended version on the Website. The date of last update will appear at the top of the Terms.
It is your responsibility to review the Website periodically for changes. If changes would materially affect your rights or obligations, we will notify you by email at least 14 days before the effective date. Your continued use of the Website after the effective date constitutes acceptance of the changes.
If you do not agree, you must stop using the Website and cancel any unfulfilled orders. If you continue to use the Website after the changes become effective, you will be deemed to have accepted the amended Terms.
3. Third-party links and services
Our Website may contain links to third-party websites or services that are not owned or controlled by us. You access those links at your own risk.
We are not a party to any agreement between you and such third-party websites or services and are not liable for your use of them.
We recommend you review the terms and privacy policies of any third-party site you visit.
4. Definitions
Account – an account created by you on the Website for placing orders.
Agreement – the agreement between you and us comprising these Terms and our Privacy Policy.
Client – you, being an individual or business placing orders of products via the Website for business purposes.
Order – your order placed for the purchase of products via the Website.
Products – the customizable beauty/skincare (or other) goods offered for sale on the Website under your brand, specified in your Order.
Website – the official website of Meyoume at www.meyoume.com.
Terms – these Terms of Service.
Party or Parties – you and us individually or collectively.
5. General agreement
We provide a platform and services for Clients to place Orders for customizable Products via the Website, and we process those Orders and arrange delivery of Products to you in accordance with these Terms.
The Agreement (consisting of these Terms and our Privacy Policy) governs your rights and obligations in relation to ordering Products through the Website.
The Agreement becomes effective when you register an Account or place an Order (or otherwise indicate your acceptance) and remains in force until all obligations of both Parties have been fulfilled (or terminated earlier under these Terms).
6. Access and registration
To use the Website and place Orders, you must register an Account and provide all required information. If your information is incomplete or inaccurate, we may refuse or suspend your registration.
Your Account is for business use only (i.e., systematic, independent activity aimed at profit). Accounts created for purely personal use may be rejected.
We reserve the right to suspend or cancel your Account if the information you provided is incomplete, inaccurate or misleading.
You are responsible for all activity under your Account, including security of your login credentials. You must notify us immediately of any unauthorized use. We are not liable for any loss you suffer as a result of unauthorized use of your Account.
You must keep your Account information accurate and up to date.
7. Orders, pricing and payment
When you place an Order, you offer to purchase Products according to the specifications you provide at the time of the Order. We will confirm acceptance of your Order via email (or other electronic means).
Prices for Products are as stated on the Website at the time of Order (unless clearly stated otherwise). We reserve the right to change prices at any time, but changes will not affect Orders already accepted by us.
Payment must be made in full (or as otherwise agreed) at the time specified on the Website or in the Order confirmation.
All payments are non-refundable except as expressly stated in these Terms or applicable law.
8. Product specifications and delivery
You are responsible for providing correct specifications (e.g., artwork, labelling, branding, formulation choices) for your Products.
We will use reasonable efforts to supply Products meeting your specifications, but we cannot guarantee perfection in every detail (subject to manufacturing tolerances, natural ingredient variation, etc.).
Delivery times are estimated and not guaranteed unless expressly agreed. We are not liable for any delay in delivery except where required by applicable law.
Risk of loss or damage to Products transfers to you when we (or our carrier) deliver the Products to the delivery address you provided. Title to Products passes to you when we have received full payment for the Products and they are delivered (unless otherwise agreed in writing).
9. Inspection and returns
Upon receipt of Products, you must inspect them and report any defects, shortages or non-conformities within 7 days of delivery (or such other period as required by applicable law).
If you do not notify us within that period, the Products will be deemed accepted, and you will lose your right to reject them.
If we agree that Products are defective or do not conform, we may (at our discretion) repair, replace or refund the price of those Products.
Because the Products are customised (e.g., with your branding), you acknowledge that they may not be returned for reasons of change of mind, unless required by applicable law.
10. Your obligations
You must use the Website and our services in good faith and in accordance with these Terms and applicable law.
You may not modify, reproduce, distribute or interfere with the Website (or its underlying systems) nor circumvent any technical protection measures.
You must not use the Website for fraudulent or unlawful purposes or in a manner that damages our reputation or that of our business partners.
11. Limitation of liability
To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special or consequential loss or damage (including lost profits) arising out of or related to your use of (or inability to use) the Website or Products, whether in contract, tort (including negligence) or otherwise.
Our total liability to you for all claims in aggregate under or in relation to the Agreement shall not exceed the total amount you paid us for the Products giving rise to the claim.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, or for fraud or any other liability which cannot be limited by applicable law.
12. Intellectual property
All content, branding, designs, graphics, logos and other materials on the Website are our (or our licensors’) intellectual property. You may only use them as permitted by the Website or with our express written permission. We do not grant you any rights to our trademarks or service-marks.
13. Data-protection and privacy
We process your personal data in accordance with our Privacy Policy, which forms part of this Agreement. By using the Website you consent to our processing of your data as described in the Privacy Policy.
14. Termination and suspension
We may suspend or terminate your Account, withhold any payment or cancel any Orders if:
you breach these Terms;
we suspect fraud, wilful misconduct or gross negligence;
you become insolvent, bankrupt or enter into administration;
we believe your use of the Website may harm our reputation or business.
If we suspend your Account, we will notify you and you may have 30 days to remedy the cause (if feasible). If you do not do so, we may terminate your Account permanently.
You may terminate your Account at any time by giving us written notice via email or through the Website. Termination does not affect rights and obligations accrued prior to termination.
15. Governing law and jurisdiction
These Terms are governed by the laws of Englan. Any dispute arising in connection with these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of England.
16. Miscellaneous
The Agreement constitutes the entire agreement between you and us regarding the subject matter and supersedes all prior agreements, understandings or representations.
If any provision of these Terms is held to be invalid, unenforceable or void, it will not affect the other provisions, which will remain in full force and effect. The invalid provision will be amended or interpreted to give effect to the intention of the Parties as near as possible.
No failure or delay by us in exercising any right or remedy under these Terms will operate as a waiver of such right or remedy.
You may not assign or transfer your rights or obligations under this Agreement without our prior written consent, but we may assign our rights and obligations without restriction.
17. Contact information
If you have any questions regarding these Terms, you may contact us at: Email: support@meyoume.com